Introduction:

F.ON Gel offers ice packs, ice plates, hot and cold therapy packs, pain relief cakes, and similar wellness products. Our website is primarily a display and catalogue platform. We do not process online payments through the Site. Orders and inquiries are handled through direct channels such as WhatsApp, phone, email, or social media. By using our Site, you agree to this Privacy Policy.

Information We Collect:

We collect only limited information. This includes details you provide directly, such as your name, phone number, email, delivery address, and any messages or order requests you send us through our contact channels. We also collect basic technical data automatically, such as your IP address, browser type, and how you use the Site, through cookies and similar tools. We do not collect online payment or card details, as we do not process payments on the Site.

How We Use Your Information:

We use your information to respond to inquiries, process and deliver orders placed through direct contact, improve our products and Site, and send you updates or promotions where you have agreed to receive them. We may also use it to comply with applicable laws in Pakistan.

Sharing Your Information:

We do not sell or rent your information. We may share it with delivery partners to fulfil your order, with trusted service providers who help us operate the Site, or where required by law. We may also transfer it as part of a business sale or merger.

Cookies and Security:

Our Site may use cookies to improve your experience and understand usage. You can disable cookies in your browser, though some features may be affected. We take reasonable measures to protect your data, but no online transmission is completely secure, and we cannot guarantee absolute security.

Third Party Links:

Our Site may link to platforms such as WhatsApp, Instagram, or Facebook. We are not responsible for the privacy practices of these external services.

Your Rights:

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To do so, contact us using the details below.

Children’s Privacy:

Our products are intended for adults. We do not knowingly collect information from anyone under 18 without parental consent.

Changes and Contact:

We may update this policy from time to time, with changes posted on this page. For any questions, contact us at:

F.ON Gel Email: info@fongel-icebank.pk | Phone / WhatsApp: +92 317 0231314